Ronan Whitlow has not had a cardiac event, which is the entire result, and also the reason it is nearly impossible to demonstrate.
Ten minutes is not enough and everyone in the building knows it. The question the practice asked was what ten minutes is actually best spent on.
The change was administrative rather than clinical. Certain patients were flagged to a named clinician, and the booking system stopped offering them anyone else.
You cannot photograph the thing that didn’t happen. That’s the whole problem with funding prevention.
Illustrative composite
The referral letter was rewritten to lead with the question rather than the history, which cut a round of clarification out of most onward pathways.
“I don’t feel any different,” he says. “Apparently that’s the point.”
