Tobias, 68
A practice measured how often patients saw someone who already knew them. The answer start
She knows what I'm like when I'm well. That's the useful part.
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Topic
Continuity
Continuity was measured for a year: what proportion of appointments a patient had with the clinician who knew them. It had fallen to under a third.
Same doctor, every time
A practice measured how often patients saw someone who already knew them. The answer started an argument.
Dr. Priya Ramanathan · 7 Jul 2026