Evelyn, 44
She was told her chest pain was anxiety. A structured re-referral pathway took eleven week
Now something's job is to look at the whole shape of it,
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Topic
Diagnosis
The practice runs a flag on anyone presenting three times with the same complaint and no diagnosis, regardless of what was concluded each time.
The second opinion
She was told her chest pain was anxiety. A structured re-referral pathway took eleven weeks to find otherwise.
Dr. Yusuf Marchetti · 4 Aug 2026
Miriam, 63
A year of escalating treatment, undone by a piece of equipment calibration.
A year of escalating treatment, undone by a piece of equipment calibration.
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Nobody had checked the blood pressure cuff
A year of escalating treatment, undone by a piece of equipment calibration.
Dr. Priya Ramanathan · 16 Apr 2026
The symptom that came back
A resolved complaint returned eight months later. The flag that caught it was administrative, not clinical.
Dr. Priya Ramanathan · 25 Jan 2026