PRIMARY CARE CASE NOTES

Ten minutes decides most of it.

Case notes from primary care — continuity, referral, access, and what actually happens inside a short appointment.

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Recently published

Diagnosis 4 Aug 2026

She was told her chest pain was anxiety. A structured re-referral pathway took eleven weeks to find otherwise.

Continuity 7 Jul 2026

A practice measured how often patients saw someone who already knew them. The answer started an argument.

The ten minutes 10 Jun 2026

The appointment did not get longer. What happened inside it was restructured.

Referral 13 May 2026

Rewriting referral letters cut a round of back-and-forth out of most onward pathways.

Diagnosis 16 Apr 2026

A year of escalating treatment, undone by a piece of equipment calibration.

Accounts

She was told her chest pain was anxiety. A structured re-referral pathway took eleven week

Now something's job is to look at the whole shape of it,

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A practice measured how often patients saw someone who already knew them. The answer start

She knows what I'm like when I'm well. That's the useful part.

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The appointment did not get longer. What happened inside it was restructured.

I arrive and she's already read it,

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